Frequently we encounter clients that just don't have the resources for a full time IT professional on-site and in many cases it just is not justified.  You may have one to two hours of work per day or as little as a few hours per month, not nearly enough to hire for a new position.  But you lose out on having staff at your disposal when needed.  That is where a support agreement with Coralogic can be invaluable.

Coralogic negotiates with clients to develop a support structure that best fits your needs and your budget! Although Coralogic services are available on an hourly basis, a support agreement gives you the added benefit of a technical staff that is familiar with your business and your equipment.  Clients under a support agreements almost always take a higher priority in the support queue for faster response times.  In addition you may also include a service level agreement in your contract for a guaranteed turn around on your request! We proudly sell and use PRTG Network Monitor to supervise our networks. Let us automate your monitoring and even dispatch technicians automatically.  Contact a Coralogic support representative to discuss your needs and we'll promptly respond with a customized agreement for you!