| Desktop
Support How many hours have you wasted in the past hunting around your computer trying to change something you "know" is a simple configuration change? Or perhaps you've tried to install software and even though you've followed the directions to the letter, it's just not working correctly. One of the most frustrating aspects of operating a computer are those time when you feel frustrated and in the end just give up. Wouldn't it be great to have the assistance of a technology professional always right by your side? Now you can! Coralogic utilizes the latest in remote desktop support software to enable your consultant the ability to support you remotely. Gone are the days of reading what is on your computer screen to the person on the other end of the phone... Gone are the days of hearing, "Do you see the button that says ??? second up from the bottom on the left?" That is just not an acceptable level of support so Coralogic has taken it a step further. Your technology consultant (with your permission of course) can remotely connect to your machine. At all times you can see what is happening with your computer and both you and the consultant have access to the mouse and keyboard. It's like having support sitting in the chair next to you... Only better, you never have to swap chairs! Our remote support solution works best over a broadband Internet connection. And unlike other products for remote support, there is no software to install, no network changes that could weaken the security of your computer and no expense to you other than the support costs. There is absolutely no software for you to purchase. This honestly is a service you have to experience to truly appreciate. Ask your consultant for a demo of the software. We don't mind connecting to your computer and showing you how it works before you have a problem. We can connect and you can show us your favorite web site! |